Services · IT support
Change your IT without stopping the business.
We plan bigger changes with you in writing: what, when, what it costs and what happens if something goes wrong. We work evenings or weekends when needed, so everyone can work normally on Monday.
- Office moves
- New network and Wi-Fi
- Replacing computers
- Microsoft 365 and backups
Sounds familiar
“We move offices next month and nobody knows what happens with the internet and the printers.”
What’s included
How it runs
- 01A short talk and, if needed, a visit to see the office.
- 02A written plan: scope, dates, price and what we do if something goes wrong.
- 03The work, on the agreed dates, evenings or weekends if needed.
- 04A walk-through with you and documentation: what is where, and who has which access.
What you get
- A written project plan with a fixed price
- A working office, checked with you at the end
- Documentation: devices, network, accounts, and passwords in your password manager
What we need from you
- One person on your side who makes decisions
- Equipment and licences bought in your company’s name
- Dates agreed in advance; for an office move usually 3–4 weeks
How it’s priced
Every project gets a fixed written price before anything starts. Bigger projects are billed in engineer days, and you buy equipment and licences directly in your company’s name.
Exact amounts are in your written quote.
Best for
- Offices that are moving or growing
- Businesses replacing equipment a few years after buying it
- Businesses that want their email and files in order
Not included
| NOT INCLUDED | WHO DOES IT |
|---|---|
| New structured cabling in the walls and cable certification | An installation company; we coordinate and check the work |
| Electrical work | A licensed electrician |
| Moving racks and servers into a data center | ByteHands, our sister brand |
Questions
Do you work outside office hours?
Yes. For projects we plan work in the evening or at the weekend, so the business doesn’t stop. The out-of-hours rate is in the quote.
Do you sell equipment?
No. We help you choose and order equipment in your company’s name, so you have the invoice, the warranty and full ownership.
What if something goes wrong on the day of the switch?
Every plan describes how to go back to how things were. If something doesn’t work, we go back and set a new date, rather than leaving the business without internet or email.
Related services
Ask about a project
Tell us in your own words what isn’t working. A reply with a plan and a price within four business hours.