Who it’s for
IT that works when customers walk in.
The reception computer, a printer, a card terminal, guest Wi-Fi and the booking software. When one of them stops, so does the work. We keep them working, and when something breaks you know who to call.
START HEREStart with an IT checkOne visit outside opening hours, a report within two business days. PLN 850 net, no commitment.
What gets in the way
What usually gets in the way
A failure in the middle of the dayReception can’t print, and customers are waiting.
Guest and business Wi-Fi on one networkGuests share the network with the computer that holds customer data.
Suppliers blame each otherInternet, printer and booking software, and each says it’s not their problem.
How we help
What changes with ByteHelp
01A separate guest networkCustomers get their own Wi-Fi, and the computers with data get their own secure network.
02Planned visits outside opening hoursUpdates and fixes happen when they don’t get in the way.
03One contact for all suppliersWe talk to your internet, printer and software suppliers for you.
Services you’ll use
Ongoing supportIT support
“We don’t have an IT person. Who do we call when something stops working?”- Helpdesk for your staff
- Computers, accounts, Microsoft 365
- Network, servers and backups
- A dedicated engineer who knows you
The best first stepOffice IT check
“We don’t even know what equipment we have, or who knows the router password.”- Devices, network and accounts listed
- Backup tested
- Risks ranked by severity
- PLN 850 net, no commitment
Fixed project priceOffice IT projects
“We move offices next month and nobody knows what happens with the internet and the printers.”- Office moves
- New network and Wi-Fi
- Replacing computers
- Microsoft 365 and backups
What you can check first
- A sample visit summary
- Criminal-record certificate and NDA before the first visit
- A written price before every job
Questions
Do you support practice systems and cash registers?
We look after the computers, network and printers they run on, and contact the vendor for you. The system and the register are supported by their vendor or service partner.
Can you come before we open?
Yes. We book planned visits early in the morning or in the evening, when there are no customers. Before 08:00 and after 18:00 the out-of-hours rate applies.
We only have two computers. Is this worth it?
Yes. You can pay per job when something breaks, with no monthly plan.
Start with an IT check
One visit outside opening hours, a report within two business days. PLN 850 net, no commitment.